Contact
Last updated 31 August 2026
One address, monitored by a person. Nothing here is a bot or a no-reply.
Support
officialvk02@gmail.comWe acknowledge within 2 business days, and resolve most things in under 5.
What to write to us about
- Billing and refunds. Include the listing name and the link you submitted. The Refund & Cancellation Policy sets out what qualifies and how long it takes.
- Takedowns. If a listing on the site is illegal, deceptive, infringes your rights, or points somewhere harmful, tell us and we will review it quickly. Send the listing name and what's wrong.
- Your own listing. To correct, edit, or remove something you bought — or to ask what we hold about it — see the Privacy Policy.
- Something looks broken. A clock behaving oddly, time that didn't appear, a payment that went through with nothing to show for it. Tell us and we'll fix it — your time is recorded even when the display isn't cooperating.
Who you're dealing with
BidClock is a small site run by the individual operator of bidclock.lol. There is no support queue and no ticket number; mail goes to a person.
Payments are processed by PayU. They move the money; we are the seller, so anything about your listing, your time, or a refund comes to us directly at the address above.
Before you write
How it works answers most questions about the mechanic — especially the one people ask most: what happens to your time when someone outbids you. Short version: nothing. You keep it.